The Arc of North Carolina The Faces of the Arc
The Arc of North Carolina
343 East Six Forks Rd. Ste. 320
Raleigh, NC 27609
800.662.8706 / 919.782.4632
info@arcnc.org
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Support BrokerageSupport Brokerage

What is Support Brokerage?

Support Brokerage is a term that can be used to mean many different things to many different people. For our purposes, it means that we offer a viable alternative to "traditional" case management services, through contracts The Arc of NC has with Area Programs or Local Management Entities. Our brokers perform their work using the principles of freedom, self-determination and civil rights, and The Core Values of The Arc as their guide. They act in a leadership capacity with regard to designing and coordinating supports and services. Our brokers are trained to utilize all avenues of person-centered planning (Personal Futures Planning, McGill Action Planning System, Essential Lifestyle Planning, Planning Alternative Tomorrows with Hope) to best meet the unique needs of each person we support, and develop cohesive, relevant plans with that person and others important in their lives. They serve as a primary advocate within the "system" for the people they support.

Broker Characteristics

Our support brokers possess the following essential characteristics:

  • Strong sense of social justice
  • Commitment to and understanding of self-determination, freedom, civil and human rights
  • Ability to develop close relationships with people who receive support and anyone important in that person's life
  • Believes in the value of every human life
  • Has courage to take a stand on behalf of the person being supported
  • Has common sense
  • Is a clear, concise communicator and facilitator
  • Makes a personal commitment to the person being supported
  • Knows how and when to lead
  • Knows how and when to listen
  • Has respect for cultural values of others
  • Has a sense of humor
  • Is willing to transfer control

We Believe...

The structure in which we work and support people with disabilities must respond to the following imperatives:

  • that people with disabilities are living the lives they want to live, are healthy and happy and have meaningful relationships
  • that people with disabilities have opportunities for generating income
  • that people with disabilities are participating citizens of their communities
  • that communication is clear and consistent
  • that people with disabilities are able to voice their concerns and take action with our support when needed or requested
  • that the system works for people with disabilities rather than controlling them
  • that people with disabilities must be afforded the dignity of taking risks
  • that people with disabilities are the primary decision-makers in their lives and must be supported and encouraged to identify and realize their dreams
  • that dollars allotted be used wisely to help build a positive future for people being supported

Locations by County

The Arc of North Carolina provides support brokerage services in most of North Carolina's 100 counties.

Scroll down in the table below to find your county and you will then find contact information for the Local Management Entity/Area Program that oversees disability services and The Arc of NC support brokerage office that provides support brokerage services in your area. The counties are listed alphabetically. If there is no contact listed for The Arc of NC office it means we do not provide support brokerage services in that area. Please contact the LME.

County Area Program/LME LME Contact Info.

The Arc of NC Contact Info.

 
Alamance Alamance-Caswell-Rockingham LME 319 N. Graham-Hopedale Rd.

Graham Office

Suite A

Brent Reed, Interim Regional Team Leader

Burlington, NC  27217

breed@arcnc.org

336-513-4200 

126 S. Main Street

336-513-4203 fax

Graham , NC  27253

www.acmhddsa.org

336-222-0088

 

336-222-0148  fax

       
     

Statesville Office 

     

 Brent Reed, Team Leader

  Smoky Mountain Center 44 Bonnie Lane

breed@arcnc.org

Alexander   Sylva, NC 28779

110 Stockton St Suite R

828-586-501

Statesville, NC 28677

  828-586-3965  fax

704-883-8084 or 888-425-2938

  Smoky Mountain Center

704-883-8440 fax

   

 

 
Alleghany Smoky Mountain Center    
PO Box 127
Sylva, NC  28779
828-586-5501
Fax:  828-586-3695
www.smokymountaincenter.org
 
Anson Sandhills Center  for MH/DD/SA  Services  

Southern Pines Office

P.O. Box 9

Marcy Petti, Rg'l Team Leader

West End, NC  27376-0009

mpetti@arcnc.org

910-673-9111

673 So Bennett St

910-673-6202  fax

P.O. Box 773

www.sandhillscenter.org

Southern Pines, NC  28388

 

910-692-8272

 

910-692-4343  fax

 
Ashe Smoky Mountain Center    
44 Bonnie Lane
Sylva, NC 28779
828-586-501
828-586-3965  fax
Smoky Mountain Center
 
Avery Smoky Mountain Center    
44 Bonnie Lane
Sylva, NC 28779
828-586-501
828-586-3965  fax
Smoky Mountain Center
 
Beaufort East Carolina Behavioral Health PO Box 1636

Winterville Office

New Bern, NC  28563-1636

Myra Felton, Reg'l Team Leader

252-636-1510

mfelton@arcnc.org

Fax:  252-633-1237

108-A W. Fire Tower Rd.

www.ecbhlme.org

Winterville, NC  28590

 

252-215-5660

 

252-321-4026  fax

       
Bertie East Carolina Behavioral Health PO Box 1636

Ahoskie Office

New Bern, NC  28563-1636

Myra Felton, Reg'l Team Leader

252-636-1510

mfelton@arcnc.org

Fax:  252-633-1237

422 W. Main Street

www.ecbhlme.org

Ahoskie, NC 27910

  252-332-9997  

 252-332-9926  fax

 
Bladen Southeastern Regional MH/DD/SA Services 2003 Godwin Avenue  
Suite A  
Lumberton, NC  28358

 

910-738-5261

  

910-738-8230  fax  
www.srmhc.org

  

   
 
Brunswick Southeastern Center for MH/DD/SA   Services    
2023 S. 17th Street  
P.O. Box 4147

 

Wilmington, NC  28401  
910-332-6888  
910-332-6880  fax  
www.secmh.org  
   
 
Buncombe Western Highlands Network  

Asheville Office

356 Biltmore Avenue

Lorie Boehm, Team Leader

Asheville, NC  28801-4594

lboehm@arcnc.org

828-225-2800

22 Garfield St, Suite 120

828-252-9584  fax

Asheville, NC  28803

www.westernhighlands.org

828-254-4771

 

828-254-6885  fax

 
     

Conover  Office 

    1985 Tate Blvd. SE Suite 529

Brent Reed, Team Leader

Burke Mental Health Partners Hickory, NC 28602

breed@arcnc.org

  Phone: (828) 327-2595 3305 16th Avenue SE Suite 113 Box 11
    Fax: (828) 325-9826   Conover, NC  28613
    www.mentalhealthpartners.org

828-466-2242 

    828-466-2241 fax
Cabarrus Piedmont Behavioral Healthcare 245 LePhillip Court  
Concord, NC  28025
704-721-7000
704-721-7010  fax
www.piedmontbhc.org
 
     

Sylva Office

Duncan Reid, Rg'l Team Leader

     

dreid@arcnc.org

    44 Bonnie Lane

20 Colonial Square

Caldwell Smoky Mountain Center Sylva, NC 28779

Sylva,  NC  28779

    828-586-501

828-631-4942

    828-586-3965  fax

828-631-4943  fax

    Smoky Mountain Center  
 
Camden Albemarle  Mental Health Center DD/SA Services P.O. Box 2367

Elizabeth City Office

Evern Batchelor, Reg. Team Leader ebatchelor@arcnc.org 

Contact: Danna Saunders

252-312-1094 (cell)

1411 Parkview Drive

Elizabeth City, NC 27909     

252-335-5209 fax                         

Elizabeth City, NC  27906
252-338-8352
252-338-8193  fax
www.albemarlemhc.org
 
 
       
Carteret Onslow Carteret Behavioral Healthcare Services  

Morehead City Office

165 Center Street

Myra Felton, Reg'l Team Leader

Jacksonville, NC  28546

mfelton@arcnc.org

910-219-8000

1210 Arendall Street

910-219-8072  fax

Morehead City, NC  28557

www.co.onslow.nc.us/bhcs

252-247-2845

 

252-726-4706 fax

 
Caswell Alamance-Caswell-Rockingham LME 319 N. Graham-Hopedale Rd.

Graham Office

Suite A

Brent Reed, Interim Regional Team Leader

Burlington, NC  27217

breed@arcnc.org

336-513-4200 

126 S. Main Street

336-513-4203 fax

Graham , NC  27253

www.acmhddsa.org

336-222-0088

 

336-222-0148  fax

 
Catawba Mental Health Partners 1985 Tate Blvd. SE

Conover Office

Suite 529

Brent Reed, Team Leader

Hickory, NC  28602

breed@arcnc.org

828-327-2595

3305 16th Avenue SE

Suite 113 Box 11

Conover, NC  28613

828-325-9826  fax

828-466-2242 

www.mentalhealthpartners.org

828-466-2241 fax

 
Chatham Orange-Person-Chatham MH/DD/SA Authority 100 Europa Drive

Chapel Hill Office

Suite 490

Brent Reed, Interim Regional Team Leader

Chapel Hill, NC  27517

breed@arcnc.org

919-913-4170

100 Europa Drive, Suite 430

919-913-4171  fax

Chapel Hill, NC  27517

www.opcareaprogram.com

919-933-9303

     

919-933-9304  fax

       
       
 
Cherokee Smoky Mountain  Center  

Sylva Office

Duncan Reid, Rg'l Team Leader

44 Bonnie Lane

dreid@arcnc.org

Sylva, NC 28779

20 Colonial Square

828-586-501

Sylva,  NC  28779

828-586-3965  fax

828-631-4942

Smoky Mountain Center

828-631-4943  fax

   
 
Chowan Albemarle  Mental Health Center DD/SA Services

P.O. Box 2367

Elizabeth City Office      

Evern Batchelor, Reg. Team Leader                      ebatchelor@arcnc.org                 

Contact: Danna Saunders

252-312-1094 (cell)

1411 Parkview Drive

Elizabeth City, NC 27909     

252-335-5209 fax   

Elizabeth City, NC  27906

252-338-8352

252-338-8193  fax

www.albemarlemhc.org

 

 
Clay Smoky Mountain     Center    
P.O. Box 127

Sylva Office

Duncan Reid, Rg'l Team Leader

Sylva, NC  28779

dreid@arcnc.org

828-586-5501

20 Colonial Square

828-586-3965  fax

Sylva,  NC  28779

www.smokymountaincenter.com

828-631-4942

 

828-631-4943  fax

       
Columbus Southeastern  Regional MH/DD/SA Services 2003 Godwin Avenue  
Suite A  
Lumberton, NC  28358

 

910-738-5261  
910-738-8230  fax  
www.srmhc.org  
   
 
Craven East Carolina Behavioral Health PO Box 1636

New Bern Office

New Bern, NC  28563-1636

Myra Felton,                          Regional Team Leader

252-636-1510

mfelton@arcnc.org

Fax:  252-633-1237

2131 S. Glenburnie Rd.

www.ecbhlme.org

Suite 6

 

New Bern, NC 28562

  252-636-3441
  252-637-7672 fax
 
Cumberland Cumberland County Mental Health Center P.O. Box 3069

Fayetteville Office

Fayetteville, NC  28302

Marcy Petti, Reg.Team Leader

910-323-0601

mpetti@arcnc.org

910-323-0096  fax

2565 Ravenhill Drive, Ste.2C Fayetteville, NC 28303

www.ccmentalhealth.org

910-867-2141

     

910-867-0917 fax

 
Currituck Albemarle Mental Health Center DD/SA Services P.O. Box 2367

Elizabeth City Office      

Evern Batchelor, Reg. Team Leader                      ebatchelor@arcnc.org                 

Contact: Danna Saunders

252-312-1094 (cell)

1411 Parkview Drive

Elizabeth City, NC 27909     

252-335-5209 fax   

Elizabeth City, NC  27906
252-338-8352
252-338-8193  fax
www.albemarlemhc.org
 
Dare Albemarle  Mental Health Center DD/SA Services P.O. Box 2367

Elizabeth City Office      

Evern Batchelor, Reg. Team Leader                      ebatchelor@arcnc.org                 

Contact: Danna Saunders

252-312-1094 (cell)

1411 Parkview Drive

Elizabeth City, NC 27909     

252-335-5209 fax   

Elizabeth City, NC  27906
252-338-8352
252-338-8193  fax
www.albemarlemhc.org
 
Davidson Piedmont Behavioral Healthcare 245 LePhillip Court  
Concord, NC  28025
704-721-7000
704-721-7010  fax
www.piedmontbhc.org
 
Davie CenterPoint  Human Services 4045 University Parkway Ave.  
Winston-Salem, NC  27106
336-714-9100
336-714-9111  fax
www.centerpointnc.org
 
Duplin Eastpointe
100 South James Street

Winterville Office

Goldsboro, NC  27530

Myra Felton  Reg Team Leader

919-731-1133

mfelton@arcnc.org

919-731-1333  fax

108-H W. Fire Tower Road

www.eastpointe.net

Winterville, NC  28590

252-215-5660

252-321-4026  fax

 
Durham The Durham Center  

Durham Office

200 N. Mangum Street

Brent Reed, Interim Regional Team Leader

Durham, NC  27701

breed@arcnc.org

919-560-7200

3500 Westgate Drive

919-560-7250  fax

Suite 401

www.durhamcenter.org

Durham, NC  27707

 

919-489-5640

 

919-403-9527  fax

 
Edgecombe  The Beacon Center  

Tarboro Office

500 Nash Medical Arts Mall

Evern Batchelor, Reg. Team Leader

Rocky Mount, NC  27804

ebatchelor@arcnc.org

252-937-8141

217 N. Main Street

Fax:  252-443-9574

Suite 100

www.thebeaconcenter.net

Tarboro, NC  27886

 

252-641-4090

 

252-641-4093  fax

 
Franklin Five County  Mental Health Authority    
134 S. Garnett Street

Henderson Office

Henderson, NC  27536

Evern Batchelor,  Asst. Dir. SB

252-430-1330

ebatchelor@arcnc.org

252-430-0909  fax

946 W. Andrews Ave., Suite X

www.fivecountymha.org

Henderson, NC  27536

 

252-438-7627

 

252-438-7689  fax

 
Forsyth CenterPoint Human Services 4045 University Parkway Ave.  
Winston-Salem, NC  27106
336-714-9100
336-714-9111  fax
www.centerpointnc.org
 
Gaston Pathways  MH/DD/SA 901 S. New Hope Road

Charlotte Office

Kira Wilson, Team Leader  kwilson@arcnc.org

6769-B Albemarle Road      Charlotte, NC 28212 

704-568-0112 

704-568-7797 fax

Gastonia, NC  28054
704-884-2501
704-854-4809  fax
www.pathmhddsa.org
 
Gates East Carolina Behavioral Health  

Ahoskie Office

PO Box 1636

Myra Felton, Team Leader

New Bern, NC  28563-1636

mfelton@arcnc.org

252-636-1510

422 W. Main Street

Fax:  252-633-1237             www.ecbhlme.org

Ahoskie, NC 27910   

252-332-9997 

252-332-9926  fax

 
Graham Smoky Mountain        Center  

 

P.O. Box 127

Sylva Office

Duncan Reid, Rg'l Team Leader

Sylva, NC  28779

dreid@arcnc.org

828-586-5501

20 Colonial Square

828-586-3965  fax

Sylva,  NC  28779

www.smokymountaincenter.com

828-631-4942

 

828-631-4943  fax

       
Granville Five County  Mental Health Authority    
134 S. Garnett Street

Henderson Office

Henderson, NC  27536

Evern Batchelor, Reg Team Leader                

252-430-1330

ebatchelor@arcnc.org

252-430-0909  fax

946 W. Andrews Ave., Suite X

www.fivecountymha.org

Henderson, NC  27536

 

252-438-7627

 

252-438-7689  fax

 
Greene Beacon Center  

Tarboro Office

500 Nash Medical Arts Mall

Evern Batchelor,  Regional Team Leader

Rocky Mount, NC  27804

ebatchelor@arcnc.org

252-937-8141

217 N. Main Street Suite 100

Fax:  252-443-9574

Tarboro, NC  27886

www.thebeaconcenter.net

252-641-4090

 

252-641-4093  fax

   
 
Guilford Guilford Center for Behavioral Health and Disability Services 232 N. Edgewood Street  
4th Floor
Greensboro, NC  27401
336-641-4981
336-641-7761  fax
www.guilfordcenter.com
 
Halifax Five County Mental Health Authority  

Henderson Office

134 S. Garnett Street

Evern Batchelor,  Regional Team Leader

Henderson, NC  27536

ebatchelor@arcnc.org

252-430-1330 946 W. Andrews Ave., Suite X
252-430-0909  fax Henderson, NC  27536
www.fivecountymha.org 252-438-7627
  252-438-7689  fax
   
 
Harnett Sandhills Center for MH/DD/SA  Services  

Southern Pines Office

P.O. Box 9

Marcy Petti, Rg'l  Team Leader

West End, NC  27376-0009

mpetti@arcnc.org

910-673-9111

673 So. Bennett St.

910-673-6202  fax

P.O. Box 773

www.sandhillscenter.org

Southern Pines, NC  28388

 

910-692-8272

 

910-692-4343  fax

 
Haywood Smoky Mountain  Center    
P.O. Box 127

Sylva Office

Duncan Reid, Rg'l Team Leader

Sylva, NC  28779

dreid@arcnc.org

828-586-5501

20 Colonial Square

828-586-3965  fax

Sylva,  NC  28779

www.smokymountaincenter.com

828-631-4942

 

828-631-4943  fax

 
Henderson Western Highlands Network  

Asheville Office

356 Biltmore Avenue

Lorie Boehm, Team Leader

Asheville, NC  28801-4594

lboehm@arcnc.org

828-225-2800

22 Garfield St, Suite 120

828-252-9584  fax

Asheville, NC  28803

www.westernhighlands.org

828-254-4771

 

828-254-6885  fax

 
Hertford  East Carolina Behavioral Health  

Ahoskie Office

PO Box 1636

Myra Felton, Team Leader

New Bern, NC  28563-1636

mfelton@arcnc.org

252-636-1510

422 W. Main Street

Fax:  252-633-1237       www.ecbhlme.org

Ahoskie, NC 27910   252-332-9997                                             252-332-9926  fax

 
Hoke Sandhills Center for MH/DD/SA Services  

Southern Pines Office

P.O. Box 9

Marcy Petti, Rg'l  Team Leader

West End, NC  27376-0009

mpetti@arcnc.org

910-673-9111

673 So. Bennett St.

910-673-6202  fax

P.O. Box 773

www.sandhillscenter.org

Southern Pines, NC  28388

 

910-692-8272

 

910-692-4343  fax

 
Hyde Albemarle MH/DD/SAS  

Elizabeth City Office  

Evern Batchelor,  Assistant Director of SB  ebatchelor@arcnc.org  

1409 Parkview Rd

Elizabeth City, NC 27909

252-335-9664                             252-335-5209 fax

PO Box 2367
Elizabeth City, NC  27906
252-338-8352
Fax:  252-338-8193
www.albemarlemhc.org
 
 
Iredell Crossroads Behavioral Healthcare  

Statesville Office

200 Business Park Drive

Brent Reed, Team Leader

Elkin, NC  28621

breed@arcnc.org

336-835-1000

110 Stockton Street

336-835-1002  fax

Suite R

www.crossroadsbhc.org

Statesville, NC  28677

 

704-883-8084 or 888-425-2938

 

704-883-8440  fax

 
Jackson Smoky Mountain Center  

Sylva Office

P.O. Box 127

Duncan Reid, Rgl' Team Leader

Sylva, NC  28779

dreid@arcnc.org

828-586-5501

20 Colonial Square

828-586-3965  fax

Sylva,  NC  28779

www.smokymountaincenter.com

828-631-4942

 

828-631-4943  fax

 
Jones   East Carolina Behavioral Health  

New Bern Office

PO Box 1636

Myra Felton, Team Leader

New Bern, NC  28563-1636

mfelton@arcnc.org

252-636-1510

2131 S. Glenburnie Rd.

Fax:  252-633-1237

Suite 6

www.ecbhlme.org

New Bern, NC  28562

 

252-636-3441

 

252-637-7672  fax

 
Johnston Johnston County Area MH/DD/SA  Authority 521 N. Brightleaf Blvd.  
P.O. Box 411
Smithfield, NC  27577
919-989-5500
919-989-5532  fax
www.johnstonnc.com
       
Lee Sandhills Center    for MH/DD/SA Services  

Southern Pines Office

P.O. Box 9

Marcy Petti, Rg'l Team Leader

West End, NC  27376-0009

mpetti@arcnc.org

910-673-9111

673 So. Bennett St.

910-673-6202  fax

P.O. Box 773

www.sandhillscenter.org

Southern Pines, NC  28388

 

910-692-8272

 

910-692-4343  fax

 
Lenoir Eastpointe    
   
 

Winterville Office

100 South James Street

Evern Batchelor,                   Regional Team Leader

Goldsboro, NC  27530

ebatchelor@arcnc.org

919-731-1133

108-H W. Fire Tower Road

919-731-1333  fax

Winterville, NC  28590

www.eastpointe.net

252-215-5660

 

252-321-4026  fax

   
   
 
   

Statesville Office

    901 S. New Hope Rd.

Brent Reed, Team Leader

    Gastonia, NC 28054

breed@arcnc.org

Lincoln Pathways Phone: (704) 884-2501

110 Stockton St. Suite R

    Fax: (704) 854-4809

Statesville, NC 28677

  Pathways MH/DD/SA

704-883-8084 or 888-425-2938

     

704-883-8440 fax

       
Macon Smoky Mountain                Center  

Sylva Office

P.O. Box 127

Duncan Reid, Rg'l Team Leader

Sylva, NC  28779

dreid@arcnc.org

828-586-5501

20 Colonial Square

828-586-3965  fax

Sylva,  NC  28779

www.smokymountaincenter.com

828-631-4942

 

828-631-4943  fax

 
Madison Western Highlands Network  

Asheville Office

356 Biltmore Avenue

Lorie Boehm, Team Leader

Asheville, NC  28801-4594

lboehm@arcnc.org

828-225-2800

22 Garfield St, Suite 120

828-252-9584  fax

Asheville, NC  28803

www.westernhighlands.org

828-254-4771

 

828-254-6885  fax

 
Martin  Albemarle MH/DD/SAS   

Elizabeth City Office

 Evern Batchelor,                    Assistant Director of SB  ebatchelor@arcnc.org                  1409 Parkview Rd.27909

 Elizabeth City, NC

 252-335-9664 

252-335-5209 fax

PO Box 2367
Elizabeth City, NC  27906
252-338-8352
Fax:  252-338-8193
www.albemarlemhc.org
 
 
McDowell Smoky Mountain Center 44 Bonnie Lane

Statesville Office 

Brent Reed, Team Leader     breed@arcnc.org 

110 Stockton St Suite R  Statesville, NC 28677

704-883-8084 or 888-425-2938

704-883-8440 fax

Sylva, NC 28779
828-586-501
828-586-3965  fax
Smoky Mountain Center
 
Mecklenburg Mecklenburg County Area MH/DD/SA Authority  

Charlotte Office

429 Billingsley Road

Kira Wilson, Team Leader

Charlotte, NC  28211-1098

kwilson@arcnc.org

704-336-2023

6769-B Albemarle Road

704-336-4383  fax

Charlotte, NC  28212

www.co.mecklenburg.nc.us

704-568-0112

 

704-568-7797  fax

 
Mitchell Western Highlands Network  

Asheville Office

356 Biltmore Avenue

Lorie Boehm, Team Leader

Asheville, NC  28801-4594

lboehm@arcnc.org

828-225-2800

 22 Garfield St, Suite 120

828-252-9584  fax

Asheville, NC  28803

www.westernhighlands.org

828-254-4771

 

828-254-6885  fax

 
Montgomery Sandhills Center for MH/DD/SA  Services  

Southern Pines Office

P.O. Box 9

Marcy Petti, Rg'l Team Leader

West End, NC  27376-0009

mpetti@arcnc.org

910-673-9111

673 So. Bennett St.

910-673-6202  fax

P.O. Box 773

www.sandhillscenter.org

Southern Pines, NC  28388

 

910-692-8272

 

910-692-4343  fax

 
Moore Sandhills Center  for MH/DD/SA  Services  

Southern Pines Office

P.O. Box 9

Marcy Petti, Rg'l Team Leader

West End, NC  27376-0009

mpetti@arcnc.org

910-673-9111