Annual
Report

Explore our Annual Report to discover the highlights of the year and key figures

2022

Who We Are

The Arc was born more than 60 years ago from a grassroots movement of families working vigilantly to create services for children and adults who were being denied day care, educational opportunities and work programs.

Our Mission

The Arc of North Carolina is committed to securing for all people with intellectual and developmental disabilities the opportunity to choose and realize their goals of where and how they learn, live, work and play.

Core Values

The Arc of North Carolina is committed to helping people find answers and solutions

People First Equity Community Self-Determination Diversity
  • People First
  • Equity
  • Community
  • Self-Determination
  • Diversity

People First

The Arc believes that all people with intellectual and developmental disabilities are defined by their own strengths, abilities, and inherent value, not by their disability.

Equity

The Arc believes that people with intellectual and developmental disabilities are entitled to the respect, dignity, equality, safety, and security accorded to other members of society, and are equal before the law.

Community

The Arc believes that people with intellectual and developmental disabilities belong in the community and have fundamental moral, civil and constitutional rights to be fully included and actively participate in all aspects of society.

Self-Determination

The Arc believes in self-determination and self-advocacy. People with intellectual and developmental disabilities, with appropriate resources and supports, can make decisions about their own lives and must be heard on issues that affect their well-being.

Diversity

The Arc believes that society in general and The Arc in particular benefit from the contributions of people with diverse personal characteristics (including, but not limited to: race, ethnicity, religion, age, geographic location, sexual orientation, gender, and type of disability).

Letter from our Executive Director

It has been an incredible year. We continue to face challenges presented by COVID-19, but we are seeing successes. Over the past year, we have weathered some tough times; but I’m proud of our staff, the people we serve, and the community that support The Arc of North Carolina for rising to the challenge and pushing forward.

I’m proud of our Board of Directors, senior leadership, and our entire staff for working countless hours to ensure that the people and families that we serve had the resources they needed. Many of our team have given nights, weekends, and even their own resources to help. I could not be prouder to work alongside them.

The local chapters of The Arc of North Carolina have worked with us on the front lines. Through the perseverance of their staff, they provide high quality supports and services without compromise.

As we start to see a light at the end of the tunnel, we remain hopeful. Our staff has secured several new grants which will help us provide some additional supports. While we have been unable to meet in person for events, we have held many webinars and meetings virtually, so we could stay connected.

As I have always said, we cannot do our job without the help of the people and communities of this great state. The Arc continues to be on the front lines to ensure that individuals with intellectual/ developmental disabilities and their families have the support and services they need to be fully engaged in their communities.

john nash signature

Featured Success Story

A Passion For Sports Leads to a Dream Job

Noah is an amazing young man with dedicated parents, Chris and Cheri. When Noah came into the world Cheri said, “he had a special spirit.” As he got older, his parents knew that there was something different about Noah. When he was eight years old, Noah was diagnosed with ADHD and Autism Spectrum Disorder. Shortly after receiving the dual diagnosis, Cheri set up therapy appointments and enrolled him in social groups for kids with autism. She also worked with Noah’s school and discovered therapeutic sports through the local Parks and Recreation Department. This was a breakthrough, not only for Noah, but it helped Cheri and Chris meet other parents who had children with intellectual/developmental disabilities.

When Noah was in high school, he set a goal to play on the school’s football team. “This was a game changer for Noah. He saw himself as a player and loved being a part of the team,” said Cheri. Football helped to boost his confidence. Cheri says Noah’s “superpower” is to turn a negative into a positive. When Noah was a fifth-year senior, he was not eligible to play on the school’s football team. Noah was disappointed but was able to continue on with the football team as a manager. He loved being on the sidelines, cheering on the team, and dancing along with the school band.

All of the work and goals accomplished by Noah and his parents built a strong foundation for his life.

Noah is living at home and recently finished high school. His parents were concerned about that transition, but Noah was interested in going to Western Carolina University (WCU).

He applied to WCU UP program, a two-year program for students with intellectual/developmental disabilities. After applying twice to the program and not being accepted, Noah and Chris started looking for different options. Guidance counselors”¯at Asheville High School told Chris about Project SEARCH and Noah applied to the program. Noah was accepted to Project SEARCH and was really excited when he learned that he would be considered a student of Asheville-Buncombe Technical College with a college ID. He was also happy to meet new people and develop relationships with his peers.

Noah flourished in Project SEARCH. “I liked meeting new friends and learning new things,” said Noah. “It was challenging, but it paid off.” He matured during the nine-month program and was able to help others during the classes which helped develop his leadership skills. During the classes, Noah was gaining valuable life skills “ how to make a budget, how to be professional at work, and job skills.

“The skills Noah learned have really helped him understand what his role is at a company. Project SEARCH has been a Godsend,” said Chris. “He’s really come a long way and the program has improved his self-esteem.” He could not have made these advances if Chris were trying to teach him. Noah needed peers and third-party learning. Project SEARCH also helped Noah become a leader in the classes.

“Some people may not want to do Project SEARCH because they might be scared. I was a little scared, but I was really glad that I did it. I got to meet new people and try new things,” said Noah.

Once he finished classes, Noah worked as an intern at a local hospital. He even had a job created especially for him – cleaning the hospital elevators and the lobby. Noah was very proud of his work and loved getting compliments from hospital visitors and staff.

Currently, Noah works at Home Depot and loves his job. Chris says, “Noah learned how to be an employee from The Arc. The most important thing for Noah is that he wants to help out and help others”.

Setting goals is important to Noah. When he started working for Home Depot, Noah said that he wanted to be chosen as the Employee of the Month. Within three months on the job, he achieved that goal.

Noah’s next goal is to be living on his own by the time he turns 25 years old. Chris is working with him on setting a budget, household tasks, and making a grocery list to help him achieve this goal.

Cheri is very appreciative of what Project SEARCH has done for Noah. “Having Project SEARCH was absolutely priceless.”

Noah
Asheville, NC

Our Service Stats

5956 individuals

supported in fiscal year 2020

Life Guardianship

785 Proteges

LIFEguardianship is a program ofThe Arc of NC designed to help advocate for and protect the health and safety of individuals to ensure that their civil and human rights are not violated. Whenever possible, The Arc of NC provides opportunities for supported decision-making and altematives to guardianship.

Choices

204 Individuals Served

Choices is a program that allows individuals and families a better way to receive supports and services for themselves or their family member with a disability. The Arc of NC partners with individuals and familieswho choose to self-direct their home and community-based services in order to enhance their quality of life.

Housing

2488 Housing Units

The Arc of North Carolina is a leader in the state in providing housing options and property management services to North Carolinians with disabilities.

Resource Advocacy

1400 Individuals Served

The Arc of NC provides advocacy and education for people with intellectual and developmental disabilities and assists them in locating resources, navigating systems of support, and making community connections. Our resource advocates provide advocacy and education, assistance with developing plans, and they help link people to services they need in the community.

Supported Employement

100 Individuals Served

The Arc of NC helps connect employment opportunities for adults with disabilities in select regions. This process, with the support of a trained employment specialist, involves matching the right person with the right job.

Browse Chapters

Click on the markers or browse chapters

  • The Arc of Alamance County

    Jan Bouldin, Board President

    P.O. Box 1275

    Burlington, NC 27216

  • The Arc of Beaufort County

    Sandra Buckman, Executive Director

    1534 W. 5th Street

    Washington, NC 27889

  • The Arc of Buncombe County

    Linda McDaniel, Executive Director

    P.O. Box 1365

    Asheville, NC 28802

  • The Arc of Cherokee/Clay

    Jacob Cresmen, Executive Director

    P.O. Box 156

    Murphy, NC 28906

  • The Arc of Davidson County

    Teresa McKeon, Executive Director

    1900 S. Main Street

    Lexington, NC 27292

  • The Enrichment Center

    Amy Stevens, Executive Director

    1006 South Marshall Street

    Winston-Salem, NC 27101

  • The Arc of Gaston County

    Sara Osborne, Executive Director

    200 E. Franklin Blvd

    Gastonia, NC 28052

  • The Arc of Greensboro

    Lindy Perry-Garnette, Executive Director

    14-B Oak Branch Drive

    Greensboro, NC 27407

  • The Arc of Harnett County

    Rhonda Skipper, President

    P.O. Box 493

    Coats, NC 27521

  • The Arc of Haywood County

    Todd Barbee, Executive Director

    407 Welch Street

    Waynesville, NC 28786

  • The Arc of High Point

    Stephanie Antkowiak, Executive Director

    153 E. Bellevue Drive

    High Point, NC 27265

  • The Arc of Moore County

    Wendy Carter, Executive Director

    673 S. Bennett St

    Southern Pines, NC 28387

  • The Arc of Person County

    Phyllis Gentry, Executive Director

    P.O. Box 1182

    Roxboro, NC 27573

  • The Arc of Robeson County, Inc.

    April Oxendine, President

    P.O. Box 2206

    Lumberton, NC 28359

  • The Arc of Surry County

    Pam Padgett, President

    821 Country Club Road

    Mount Airy, NC 27030

  • The Arc of the Triangle, Inc.

    Jennifer Pfaltzgraff, Executive Director

    5121 Hollyridge Dr.

    Suite 100

    Raleigh, NC 27612

  • The Arc of the Triangle, Inc.

    Jennifer Pfaltzgraff, Executive Director

    5003 Southpark Drive

    Suite 140

    Durham, NC 27713

  • The Arc of Union/Cabarrus, Inc.

    Melanie Miller, Executive Director

    1653-C Campus Park Drive

    Monroe, NC 28112

  • The Arc of Wilson

    Michael Stanford, Executive Director

    P.O. Box 3943

    Wilson, NC 27895

The Arc of Alamance County

Jan Bouldin, Board President

P.O. Box 1275

Burlington, NC 27216

The Arc of Beaufort County

Sandra Buckman, Executive Director

1534 W. 5th Street

Washington, NC 27889

The Arc of Buncombe County

Linda McDaniel, Executive Director

P.O. Box 1365

Asheville, NC 28802

The Arc of Cherokee/Clay

Jacob Cresmen, Executive Director

P.O. Box 156

Murphy, NC 28906

The Arc of Davidson County

Teresa McKeon, Executive Director

1900 S. Main Street

Lexington, NC 27292

The Enrichment Center

Amy Stevens, Executive Director

1006 South Marshall Street

Winston-Salem, NC 27101

The Arc of Gaston County

Sara Osborne, Executive Director

200 E. Franklin Blvd

Gastonia, NC 28052

The Arc of Greensboro

Lindy Perry-Garnette, Executive Director

14-B Oak Branch Drive

Greensboro, NC 27407

The Arc of Harnett County

Rhonda Skipper, President

P.O. Box 493

Coats, NC 27521

The Arc of Haywood County

Todd Barbee, Executive Director

407 Welch Street

Waynesville, NC 28786

The Arc of High Point

Stephanie Antkowiak, Executive Director

153 E. Bellevue Drive

High Point, NC 27265

The Arc of Moore County

Wendy Carter, Executive Director

673 S. Bennett St

Southern Pines, NC 28387

The Arc of Person County

Phyllis Gentry, Executive Director

P.O. Box 1182

Roxboro, NC 27573

The Arc of Robeson County, Inc.

April Oxendine, President

P.O. Box 2206

Lumberton, NC 28359

The Arc of Surry County

Pam Padgett, President

821 Country Club Road

Mount Airy, NC 27030

The Arc of the Triangle, Inc.

Jennifer Pfaltzgraff, Executive Director

5121 Hollyridge Dr.

Suite 100

Raleigh, NC 27612

The Arc of the Triangle, Inc.

Jennifer Pfaltzgraff, Executive Director

5003 Southpark Drive

Suite 140

Durham, NC 27713

The Arc of Union/Cabarrus, Inc.

Melanie Miller, Executive Director

1653-C Campus Park Drive

Monroe, NC 28112

The Arc of Wilson

Michael Stanford, Executive Director

P.O. Box 3943

Wilson, NC 27895

Senior Staff

Information about the senior staff of The Arc of North Carolina

John Nash

John Nash

Executive Director
Lisa Poteat

Lisa Poteat

Deputy Director
Foresa Walker

Foresa Walker

Director, Human Resources
Liz Boltz

Liz Boltz

Director, Quality Management and Compliance
Linda Guzman

Linda Guzman

Director, Operations
Andre Perkins

Andre Perkins

Director, Information Technology
Melinda Plue

Melinda Plue

Director, Advocacy and Chapter Development
Holly Richard

Holly Richard

Director, Program Development
Duncan Reid

Duncan Reid

Regional Director, Asheville Region
Kira Wilson

Kira Wilson

Regional Director, Charlotte Region
Nicole Kiefer

Nicole Kiefer

Regional Director, Triangle Region
Regina Johnson

Regina Johnson

Regional Director, Wilmington Region
Shela Sapp

Shela Sapp

Regional Director, Triad Region
Tameka Lee

Tameka Lee

Director, LIFEguardianship
Lisa Pardue

Lisa Pardue

Director, Housing

Our Board of Directors

The Board of Directors of The Arc of North Carolina is comprised of volunteers
who care deeply about people with IDD and their inclusion in their communities.

Western Region
  • Linda McDaniel, Regional VP
  • Denise Coleman, Director
  • Nicole Rotundo, Director
  • Jesse Trimbach, Director
North Central Region
  • Carol Conway, Regional VP
  • Lisa Pluff, Director
  • Sherisse Marion, Director
  • VACANT
South Central Region
  • Daphne Hall, Regional VP
  • Judy Lewis, Treasurer
  • VACANT
Eastern Region
  • Jennifer Scialdone, Secretary
  • Marvin Alligood, President
  • Tim Minton, Regional VP
  • VACANT, Director
At-Large Members
  • Allen Fullwood, Director
  • Dawn Selby, Director
  • Clementine Brown, Director
  • VACANT
Ex Officio Members
  • Louise Ordway, LIFEguardianship Chair
  • Jennifer Pfaltzgraff, NCCE President
  • Gale Kirk, Housing Committee Chair
  • VACANT, Business Development Chair
Immediate Past-President
  • Elisha Burns

2020-2021

Financial Position

  • Operating Revenue
  • Operating Expenses
  • Assets
  • Other Assets
  • Total Assets
  • Current Liabilities
  • Long Term Liabilities

Operating Revenue

Medical Services
$14,627,192.08
Housing
$14,837,276.00
Guardianship
$2,432,922.37
Grants
$572,355.83
Advocacy
$160,093.66
COVID Related
$2,614,324.60

Operating Expenses

Medical Services
$15,453,119.47
Housing
$10,274,271.00
Guardianship
$2,368,371.87
Grants
$557,439.15
Advocacy
$865,996.80
COVID Related
$28,091.88

Assets

Cash
$2,509,041.00
Accounts Receivable
$1,620,136.00
Prepaid Expenses
$250,435.00
Total Current Assets
$4,379,612.00
Total Fixed Assets
$167,672.00

Other Assets

Security Deposits
$32,964.00
Investments
$636,188.00
Housing Surplus Funds
$31,199.00
Total Other Assets
$700,351.00

Total Assets

Total Assets
$5,247,634.00

Current Liabilities

Accounts Payable
$571,750.00
Accrued Employee Related Expenses
$813,286.00
Held Funds
$20,691.00
Short Term Note Payable
$12,197.00
Total Current Liabiities
$1,417,921.00

Long Term Liabilities

Long Term Note Payable
$18,102.00
Total Long Term Liabilities
$18,102.00