raleigh skyline

The Arc of NC
Triangle Regional Office

Contact Information and Resources

Contact Information

Phone
919-782-4632

Address
353 East Six Forks Road
Suite 300
Raleigh, NC 27609

340 Commerce Avenue
Ste 9
Southern Pines, NC 28387
(by appointment only)

Regional Director
Nicole Kiefer

Nicole Kiefer


Raleigh Office


Southern Pines Office
(by appointment only)



Triangle Region Employment Opportunities

Care Manager – Raleigh, NC

Are you someone who values empathy, creativity, and making meaningful connections? Do you have a genuine passion for improving the lives of others? If so, we have an incredible opportunity for you to become a vital part of our team as a Care Manager, specializing in providing support to individuals with Down Syndrome, Autism, Cerebral Palsy, and other intellectual/developmental disabilities.

In this role, you'll be more than just a manager—you'll be a trusted ally and advocate for those you serve. Your main focus will be on delivering personalized care management that truly puts the individual at the center of everything we do. From crafting individual support plans to empowering individuals to pursue their dreams and aspirations, you'll play a pivotal role in helping them thrive in every aspect of their lives.

Collaboration will be key in this role, as you work closely with a diverse network of partners, including local and statewide agencies, healthcare professionals, and community organizations. Together, you'll coordinate holistic care that respects the unique needs and preferences of each individual, ensuring they receive the support and resources they need to live their best lives.

Reports To: This position will be under the direct supervision of the Senior Care Manager

Location: Serving members primarily living in Lee and Harnett Counties.

FLSA Status: Full-time, Exempt

Salary Range: $45k - $52K

Minimum Requirements:

  • A bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area; and
  • Two years of experience working directly with individuals with intellectual and/or developmental disabilities; and
  • Two years of service coordination, care delivery monitoring, and care management experience, in addition to the requirements cited above.

Whether you're a seasoned care manager with years of experience or an aspiring IDD professional, if you have a genuine desire to make a positive difference in the lives of individuals with intellectual and developmental disabilities, we welcome you to join us in our mission. Together, we can create a brighter, more person-centered future for all.

Deadline: Until Filled

Care Manager – Southern Pines, NC

Are you someone who values empathy, creativity, and making meaningful connections? Do you have a genuine passion for improving the lives of others? If so, we have an incredible opportunity for you to become a vital part of our team as a Care Manager, specializing in providing support to individuals with Down Syndrome, Autism, Cerebral Palsy, and other intellectual/developmental disabilities.

In this role, you'll be more than just a manager—you'll be a trusted ally and advocate for those you serve. Your focus will be on delivering personalized care management that truly puts the individual at the center of everything we do. From crafting individual support plans to empowering individuals to pursue their dreams and aspirations, you'll play a pivotal role in helping them thrive in every aspect of their lives.

Collaboration will be key in this role, as you work closely with a diverse network of partners, including local and statewide agencies, healthcare professionals, and community organizations. Together, you'll coordinate holistic care that respects the unique needs and preferences of each individual, ensuring they receive the support and resources they need to live their best lives.

Reports To: This position will be under the direct supervision of the Senior Care Manager

FLSA Status: Full-time, Exempt

Salary Range: $45k - $52K

Minimum Requirements:

  • A bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area; and
  • Two years of experience working directly with individuals with intellectual and/or developmental disabilities; and
  • Two years of service coordination, care delivery monitoring, and care management experience, in addition to the requirements cited above.

Whether you're a seasoned care manager with years of experience or an aspiring IDD professional, if you have a genuine desire to make a positive difference in the lives of individuals with intellectual and developmental disabilities, we welcome you to join us in our mission. Together, we can create a brighter, more person-centered future for all.

Deadline: Until Filled

AREA GUARDIANSHIP SPECIALIST

Location: Raleigh and surrounding area

Position: Full-Time

Salary Range: $38K - $41,500K

The Arc of North Carolina is looking for a committed advocate to join our Adult Guardianship Team in the Triangle! Guardianship Specialist will support individuals with intellectual and developmental disabilities, and/or mental health and substance use disorders in Wake, Durham, and surrounding counties. Candidate must be a motivated team player, flexible, creative, and hardworking, as well as having excellent problem solving and communication skills.

Education Requirements:  Graduation from a four-year college or university with a degree in the field of psychology, social work, special education, or other field related to disabilities, the elderly, or substance abuse, or graduation from a four-year college or university in an unrelated field and two years’ experience in special education, social work, psychology, or an equivalent combination of training and experience.

Experience Requirements: The candidate must have professional experience in the field of I/DD and or Mental Health. The candidate must have some knowledge of social work principles, techniques, practices, and their application to individual needs and challenges. The ability to express ideas clearly and concisely, both orally and written, and plan and execute work effectively.

Responsibilities: Guardianship Specialists provide guardianship support and services in compliance with the North Carolina General Statute Chapter 35A. It requires substitute decision making, advocacy, monitoring, reporting, service record maintenance, relationship building, liaison activities, and sometimes the ability to mediate challenging situations.

Position requires the ability to work independently and travel throughout the region to visit individuals in their homes and other settings. Candidate must have professional experience in the field of I/DD, mental health and/or substance use. A degree in the human service field is desired.

Deadline: Until Filled

Bilingual Resource Advocate/Care Manager Extender for Tailored Care Management

The Resource Advocate serves as the Extender role in Tailored Care Management in North Carolina. The Resource Advocate assists in the coordination necessary to carry out integrated, whole person care for the individuals served, and assists with contacting people receiving care management or eligible for care management, gathering assessment and evaluation information for each person, coordinating appointments and transportation, and providing information, education and needed resource connections. The Resource Advocate must be highly organized and possess excellent communication skills and be an advocate for the person within the service system(s) and the community.

Reports To: This position will be under the direct supervision of the Care Manager.

FLSA Status: Full-time, Non-Exempt

Salary Range: $33k - $38K

Minimum Requirements:

· Is at least 18 years of age and has a high school diploma or GED. And meets one of the below requirements:

. Primary language is Spanish (preferred).

· Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system.

· Or a person with lived experience with a behavioral health condition who is a Certified Peer Support Specialist.

· Or a parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member).

· Has two years of paid experience performing the types of functions described above, with at least one year of paid experience working directly with the IDD population.

The Resource Advocate serves as the Extender role in Tailored Care Management in North Carolina. The Resource Advocate assists in the coordination necessary to carry out integrated, whole-person care for the individuals served, and assists with contacting people receiving care management or eligible for care management, gathering assessment and evaluation information for each person, coordinating appointments and transportation, and providing information, education and needed resource connections. The Resource Advocate must be highly organized and possess excellent communication skills and be an advocate for the person within the service system(s) and the community. Must have a valid NC driver’s license and be proficient with computers and EHR.

Deadline: Until Filled

Care Manager - Southern Pines, NC

Are you someone who values empathy, creativity, and making meaningful connections? Do you have a genuine passion for improving the lives of others? If so, we have an incredible opportunity for you to become a vital part of our team as a Care Manager, specializing in providing support to individuals with Down Syndrome, Autism, Cerebral Palsy, and other intellectual/developmental disabilities.

In this role, you'll be more than just a manager—you'll be a trusted ally and advocate for those you serve. Your main focus will be on delivering personalized care management that truly puts the individual at the center of everything we do. From crafting individual support plans to empowering individuals to pursue their dreams and aspirations, you'll play a pivotal role in helping them thrive in every aspect of their lives.

Collaboration will be key in this role, as you work closely with a diverse network of partners, including local and statewide agencies, healthcare professionals, and community organizations. Together, you'll coordinate holistic care that respects the unique needs and preferences of each individual, ensuring they receive the support and resources they need to live their best lives.

Reports To: This position will be under the direct supervision of the Senior Care Manager

FLSA Status: Full-time, Exempt

Salary Range: $45k - $52K

Minimum Requirements:

• A bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area; and

• Two years of experience working directly with individuals with intellectual and/or developmental disabilities; and

• Two years of service coordination, care delivery monitoring, and care management experience, in addition to the requirements cited above.

Whether you're a seasoned care manager with years of experience or an aspiring IDD professional, if you have a genuine desire to make a positive difference in the lives of individuals with intellectual and developmental disabilities, we welcome you to join us in our mission. Together, we can create a brighter, more person-centered future for all.

Deadline: Until Filled


Support Associate (Direct Care Staff)

Do you want to make a difference in a person's life? The Arc of North Carolina seeks passionate, compassionate, hard-working individuals to support people of all ages with I/DD throughout North Carolina.

Education Requirements: High School Diploma or GED

Responsibilities: Providing breaks for caregivers, assistance with personal care, teaching skills to increase independence, promoting inclusion in the community. Related experience in direct care or special education is preferred but not required. Creativity, progressive thinking, strong advocacy skills, and knowledge of community resources are highly desirable. Qualified applicants must be 18 or older, current driver's license, and pass background checks.


Contact Us

We would love to hear from you! Please fill out this form and we will get back to you shortly.

"*" indicates required fields

Your Name*
By submitting this form, you are consenting to our privacy policy.
This field is for validation purposes and should be left unchanged.