Wilmington skyline

The Arc of NC
East Regional Office

Contact Information and Resources

Contact Information

Phone
910-791-9022

Address
5041 New Centre Drive
Suite 100
Wilmington, NC 28403

1315 South Glenburnie Road
Ste D-15
New Bern, NC 28561
(by appointment only)

Regional Director
Regina Johnson

Regina Johnson


Wilmington Office


New Bern Office
(by appointment only)



East Region Employment Opportunities

Administrative Assistant

Position Status: Full-time

Location: Wilmington, NC

Education Requirements: Associate degree preferred and experience as an Administrative Assistant in the human service area.

Experience Requirements: Candidate must have professional administrative experience, preferably in the human service field. Candidate must be proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook), as well as the use of general office equipment. Experience with database entry or Electronic Health Record required.

The Arc of NC seeks a candidate who is a motivated team player, flexible, creative, hardworking, and organized. Must have excellent problem solving and communication skills. Candidate should also be able to multi-task, prioritize their work, track details/data and execute all tasks with high level of professionalism.

The Arc of NC is seeking an Administrative Assistant to support the work of the Director of Program Operations and other program staff in multiple locations. The Administrative Assistant will perform a wide range of duties including: assistance with administration of electronic health record system, maintaining on-line training program for all employees, preparing reports and other documents, and other general office administrative tasks.

Deadline: May 24, 2024

Resource Advocate/Care Manager Extender for Tailored Care Management

The Resource Advocate serves as the Extender role in Tailored Care Management in North Carolina. The Resource Advocate assists in the coordination necessary to carry out integrated, whole person care for the individuals served, and assists with contacting people receiving care management or eligible for care management, gathering assessment and evaluation information for each person, coordinating appointments and transportation, and providing information, education and needed resource connections. The Resource Advocate must be highly organized and possess excellent communication skills and be an advocate for the person within the service system(s) and the community.

Reports To: This position will be under the direct supervision of the Care Manager.

FLSA Status: Full-time, Non-Exempt

Location: Greenville and surrounding counties

Salary Range: $35k - $38K

Minimum Requirements:

· Is at least 18 years of age and has a high school diploma or GED. And meets one of the below requirements:

· Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system.

· Or a person with lived experience with a behavioral health condition who is a Certified Peer Support Specialist.

· Or a parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member).

· Has two years of paid experience performing the types of functions described above, with at least one year of paid experience working directly with the IDD population.

The Resource Advocate serves as the Extender role in Tailored Care Management in North Carolina. The Resource Advocate assists in the coordination necessary to carry out integrated, whole-person care for the individuals served, and assists with contacting people receiving care management or eligible for care management, gathering assessment and evaluation information for each person, coordinating appointments and transportation, and providing information, education and needed resource connections. The Resource Advocate must be highly organized and possess excellent communication skills and be an advocate for the person within the service system(s) and the community. Must have a valid NC driver’s license and be proficient with computers and EHR.

Open until Filled.

Support Associate (Direct Care Staff)

Do you want to make a difference in a person's life? The Arc of North Carolina seeks passionate, compassionate, hard-working individuals to support people of all ages with I/DD throughout North Carolina.

Education Requirements: High School Diploma or GED

Responsibilities: Providing breaks for caregivers, assistance with personal care, teaching skills to increase independence, promoting inclusion in the community. Related experience in direct care or special education is preferred but not required. Creativity, progressive thinking, strong advocacy skills, and knowledge of community resources are highly desirable. Qualified applicants must be 18 or older, current driver's license, and pass background checks.


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