Wilmington skyline

The Arc of NC
East Regional Office

Contact Information and Resources

Contact Information

Phone
910-791-9022

Address
5041 New Centre Drive
Suite 100
Wilmington, NC 28403

1315 South Glenburnie Road
Ste D-15
New Bern, NC 28561
(by appointment only)

Regional Director
Regina Johnson

Regina Johnson


Wilmington Office


New Bern Office
(by appointment only)



East Region Employment Opportunities

Senior Care Manager

The Senior Care Manager provides direct support and supervision for Care Managers and team members, and oversight for comprehensive care management to ensure integrated, whole person care for the individuals served. The Senior Care Manager must be highly organized and possess excellent oral and written communication and leadership skills. This position interfaces with many local and state-wide partners and requires the ability to develop and maintain positive relationships with a number of external entities and professional disciplines, such as psychiatry, psychology, medicine, social work, occupational therapy, speech therapy, physical therapy, teaching, and direct support professionals for the benefit of the individuals supported. The Senior Care Manager must use professional judgment in conducting assessments of work performance and services provided and providing supportive guidance and mentoring for care management staff. The Senior Care Manager must be able to advocate on behalf of the individual in an assertive manner.

Reports To: This position will be under the direct supervision of the Regional Director

FLSA Status: Full-time, Exempt

Salary Range: $55k – $60K

Minimum Requirements:

Senior Care Managers serving members with I/DD or TBI must qualify as a Qualified Professional (QP) in North Carolina and have one of the following minimum qualifications:

· Master’s Degree highly preferred. A bachelor’s degree required in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area, and:

· Five years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI.

or

· A master’s degree in a field related to health, psychology, sociology, social work (e.g., LCSW), nursing, or other relevant human services area, or licensure as an RN, and:

· Three years of experience providing care management, case management, or care coordination to complex individuals with an I/DD or a TBI.

Must possess a strong working knowledge of the state and federal service delivery system and funding streams, good communication skills - verbal and written and be proficient with computers and EHR. Must have a valid NC driver’s license and current automobile liability insurance.

Deadline: September 12, 2024

Care Manager

The Care Manager provides comprehensive care management to ensure integrated, whole person care for the individuals we serve. The Care Manager must be highly organized and possess excellent leadership skills. This position interfaces with many local and state-wide partners and requires the ability to develop and maintain positive relationships with a number of Tailored Plans and professional disciplines, such as psychiatry, psychology, medicine, social work, and occupational therapy, speech therapy, physical therapy, teaching, and direct support professionals for the benefit of the individuals being supported. The Care Manager must use professional judgment in conducting in-depth individual assessments and providing supportive counseling and guidance. The Care Manager will serve as the primary advocate for the person within the service system(s) and the community.

Reports To: This position will be under the direct supervision of the Senior Care Manager

FLSA Status: Full-time, Exempt

Salary Range: $45k - $52K

Minimum Requirements:

· Care Managers serving members with I/DD or TBI must qualify as a Qualified Professional (QP) in North Carolina and have one of the following minimum qualifications:

· A bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area, or licensure as a registered nurse (RN); and

· Two years of experience working directly with individuals with IDD, TBI and/or dual diagnoses of IDD and MI; and

· For care managers serving members with long-term support needs: two years of prior long-term support and/or Home and Community-based Services coordination, care delivery monitoring, and care management experience, in addition to the requirements cited above. (This experience may be concurrent with the two years of experience working directly with individuals with IDD, TBI, or dual diagnoses outlined above.)

Must possess a strong working knowledge of the service delivery system and funding streams, good communication skills - verbal and written and proficient with computers and EHR. Must have a valid NC driver’s license and current automobile liability insurance.

Deadline: September 12, 2024

Administrative Assistant

Position Status: Full-time

Location: Wilmington, NC

Education Requirements: Associate degree preferred and experience as an Administrative Assistant in the human service area.

Experience Requirements: Candidate must have professional administrative experience, preferably in the human service field. Candidate must be proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook), as well as the use of general office equipment. Experience with database entry or Electronic Health Record required.

The Arc of NC seeks a candidate who is a motivated team player, flexible, creative, hardworking, and organized. Must have excellent problem solving and communication skills. Candidate should also be able to multi-task, prioritize their work, track details/data and execute all tasks with high level of professionalism.

The Arc of NC is seeking an Administrative Assistant to support the work of the Director of Program Operations and other program staff in multiple locations. The Administrative Assistant will perform a wide range of duties including: assistance with administration of electronic health record system, maintaining on-line training program for all employees, preparing reports and other documents, and other general office administrative tasks.

Deadline: September 12, 2024

Support Associate (Direct Care Staff)

Do you want to make a difference in a person's life? The Arc of North Carolina seeks passionate, compassionate, hard-working individuals to support people of all ages with I/DD throughout North Carolina.

Education Requirements: High School Diploma or GED

Responsibilities: Providing breaks for caregivers, assistance with personal care, teaching skills to increase independence, promoting inclusion in the community. Related experience in direct care or special education is preferred but not required. Creativity, progressive thinking, strong advocacy skills, and knowledge of community resources are highly desirable. Qualified applicants must be 18 or older, current driver's license, and pass background checks.


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