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The Arc of NC
Charlotte Regional Office

Contact Information and Resources

Contact Information

Phone
704-568-0112

Address
952 Copperfield Boulevard NE
Concord, NC 28025

2300 Sardis Road North
Charlotte, NC 28227

Regional Director
Kira Wilson

Kira Wilson


Concord Office


South Charlotte Office



Charlotte Region Employment Opportunities

Occupancy Specialist

Position Status: Full-Time

Location: Charlotte, NC

Education Requirements: High School Diploma, preferably HUD Section 8 experience, and at least 2 years of experience in the field of automated record keeping. Must be able to function in a Windows environment and have applicable computer knowledge and experience.

Experience and Responsibilities: The Arc seeks an Occupancy Specialist to support the operation of the Housing Division, in the Charlotte Office. Candidate must be professional, able to handle confidential information appropriately, must have extensive knowledge and experience in compliance and regulatory procedures, and have proficient oral and written communication skills. The candidate will be responsible for ensuring the accuracy of requisitions and generating all forms associated with tenant’s certifications, transfers move-ins, move-outs, etc. Requirements will include communicating with Local Operators regarding policies. Procedures and follow-up relating to occupancy/tenant information. Maintain information on vacant units and be responsible for updating weekly vacancy reports. Working knowledge of TRACS and EIV systems is highly desirable.

Deadline: Open until Filled

Resource Advocate/Care Manager Extender

The Resource Advocate serves as the Extender role in Tailored Care Management in North Carolina. The Resource Advocate assists in the coordination necessary to carry out integrated, whole person care for the individuals served, and assists with contacting people receiving care management or eligible for care management, gathering assessment and evaluation information for each person, coordinating appointments and transportation, and providing information, education and needed resource connections. The Resource Advocate must be highly organized and possess excellent communication skills and be an advocate for the person within the service system(s) and the community.

Reports To: This position will be under the direct supervision of the Care Manager.

FLSA Status: Full-time, Non-Exempt

Salary Range: $33k - $38K

Location: North Charlotte, NC servicing Lincoln and Iredell counties

Minimum Requirements:

· Is at least 18 years of age and has a high school diploma or GED. And meets one of the below requirements:

· Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system.

· Or a person with lived experience with a behavioral health condition who is a Certified Peer Support Specialist.

· Or a parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member).

· Has two years of paid experience performing the types of functions described above, with at least one year of paid experience working directly with the IDD population.

The Resource Advocate serves as the Extender role in Tailored Care Management in North Carolina. The Resource Advocate assists in the coordination necessary to carry out integrated, whole-person care for the individuals served, and assists with contacting people receiving care management or eligible for care management, gathering assessment and evaluation information for each person, coordinating appointments and transportation, and providing information, education and needed resource connections. The Resource Advocate must be highly organized and possess excellent communication skills and be an advocate for the person within the service system(s) and the community. Must have a valid NC driver’s license and be proficient with computers and EHR.

Deadline: Open until Filled

Resource Advocate/Care Manager Extender for Tailored Care Management

The Resource Advocate serves as the Extender role in Tailored Care Management in North Carolina. The Resource Advocate assists in the coordination necessary to carry out integrated, whole person care for the individuals served, and assists with contacting people receiving care management or eligible for care management, gathering assessment and evaluation information for each person, coordinating appointments and transportation, and providing information, education and needed resource connections. The Resource Advocate must be highly organized and possess excellent communication skills and be an advocate for the person within the service system(s) and the community.

Reports To: This position will be under the direct supervision of the Care Manager.

FLSA Status: Full-time, Non-Exempt

Salary Range: $33k - $38K

Minimum Requirements:

· Is at least 18 years of age and has a high school diploma or GED. And meets one of the below requirements:

· Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system.

· Or a person with lived experience with a behavioral health condition who is a Certified Peer Support Specialist.

· Or a parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member).

· Has two years of paid experience performing the types of functions described above, with at least one year of paid experience working directly with the IDD population.

The Resource Advocate serves as the Extender role in Tailored Care Management in North Carolina. The Resource Advocate assists in the coordination necessary to carry out integrated, whole-person care for the individuals served, and assists with contacting people receiving care management or eligible for care management, gathering assessment and evaluation information for each person, coordinating appointments and transportation, and providing information, education and needed resource connections. The Resource Advocate must be highly organized and possess excellent communication skills and be an advocate for the person within the service system(s) and the community. Must have a valid NC driver’s license and be proficient with computers and EHR.

Deadline: Open until Filled

Support Associate (Direct Care Staff)

Do you want to make a difference in a person's life? The Arc of North Carolina seeks passionate, compassionate, hard-working individuals to support people of all ages with I/DD throughout North Carolina.

Education Requirements: High School Diploma or GED

Responsibilities: Providing breaks for caregivers, assistance with personal care, teaching skills to increase independence, promoting inclusion in the community. Related experience in direct care or special education is preferred but not required. Creativity, progressive thinking, strong advocacy skills, and knowledge of community resources are highly desirable. Qualified applicants must be 18 or older, current driver's license, and pass background checks.


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