The Arc of NC
Charlotte Regional Office

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Charlotte Region Services

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Charlotte Region Employment Opportunities

Senior Care Manager

The Senior Care Manager provides direct support and supervision for Care Managers and team members, and oversight for comprehensive care management to ensure integrated, whole person care for the individuals served. The Senior Care Manager must be highly organized and possess excellent oral and written communication and leadership skills. This position interfaces with many local and state-wide partners and requires the ability to develop and maintain positive relationships with a number of external entities and professional disciplines, such as psychiatry, psychology, medicine, social work, occupational therapy, speech therapy, physical therapy, teaching, and direct support professionals for the benefit of the individuals supported. The Senior Care Manager must use professional judgment in conducting assessments of work performance and services provided and providing supportive guidance and mentoring for care management staff. The Senior Care Manager must be able to advocate on behalf of the individual in an assertive manner.

Reports To:  This position will be under the direct supervision of the Regional Director

FLSA Status: Full-time, Exempt

Salary Range:  $55k – $60K

Minimum Requirements:

Senior Care Managers serving members with I/DD or TBI must qualify as a Qualified Professional (QP) in North Carolina and have one of the following minimum qualifications:

• Master’s Degree highly preferred. A bachelor’s degree required in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area, and: 

• Five years of experience providing care management, case management, or care coordination to complex individuals with I/DD or TBI.

or

• A master’s degree in a field related to health, psychology, sociology, social work (e.g., LCSW), nursing, or other relevant human services area, or licensure as an RN, and:

• Three years of experience providing care management, case management, or care coordination to complex individuals with an I/DD or a TBI.

Must possess a strong working knowledge of the state and federal service delivery system and funding streams, good communication skills - verbal and written and be proficient with computers and EHR. Must have a valid NC driver’s license and current automobile liability insurance.

Care Manager / Bi-Lingual

Location: Charlotte, NC

This Care Management position will provide comprehensive, whole-person care management to adults and children with intellectual and developmental disabilities whose primary language is Spanish. The Care Manager must be highly organized and possess excellent leadership skills. This position interfaces with many local and state-wide partners and requires the ability to develop and maintain positive relationships with a number of Tailored Plans and professional disciplines, such as psychiatry, psychology, medicine, social work, and occupational therapy, speech therapy, physical therapy, teaching, and direct support professionals for the benefit of the individuals being supported. The Care Manager must use professional judgment in conducting in-depth individual assessments and providing supportive counseling and guidance. The Care Manager will serve as the primary advocate for the person within the service system(s) and the community.

Reports To: This position will be under the direct supervision of the Senior Care Manager
FLSA Status: Full-time, Exempt
Salary Range: $45k - $52K
Minimum Requirements:
· Care Managers serving members with I/DD or TBI must qualify as a Qualified Professional (QP) in North Carolina and have one of the following minimum qualifications:
· A bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area, or licensure as a registered nurse (RN); and
· Two years of experience working directly with individuals with IDD, TBI and/or dual diagnoses of IDD and MI; and
· For care managers serving members with long-term support needs: two years of prior long-term support and/or Home and Community-based Services coordination, care delivery monitoring, and care management experience, in addition to the requirements cited above. (This experience may be concurrent with the two years of experience working directly with individuals with IDD, TBI, or dual diagnoses outlined above.)

Must possess a strong working knowledge of the service delivery system and funding streams, good communication skills - verbal and written and proficient with computers and EHR. Must have a valid NC driver’s license and current automobile liability insurance.

Maintenance Technician

Position Status: Full Time

Location: Mecklenburg County and surrounding areas

Education Requirements: High School Diploma with two years of maintenance experience. General skills in plumbing, electrical, carpentry, and preventive maintenance and or certificate in HVAC.

Experience Requirements: Candidate must have experience in conducting home inspections, construction and home maintenance, Microsoft Office applications and databases, preferably in a professional office environment.

Prefer having experience working with people with disabilities. Must be able to sustain a large amount of travel, including overnights, and schedule and manage large amounts of information successfully. Organizational and planning skills with an ability to effectively prioritize work tasks is a must.  

Responsibilities:  The Maintenance Technician will perform routine inspections and maintenance to designated housing properties. The candidate will coordinate, schedule and follow-up on all HUD, REAC and NCHFA inspections as necessary, ensure compliance with various local, state and federal regulations, and help respond to tenants’ needs as they arise.  Responsible for maintaining company vehicle inspections and maintenance. Will work closely with management and Property Inspectors to resolve property issues as they arise.

Deadline: May 15, 2023

The Arc is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Support Associate (Direct Care Staff)

Do you want to make a difference in a person's life? The Arc of North Carolina seeks passionate, compassionate, hard-working individuals to support people of all ages with I/DD throughout North Carolina.

Education Requirements: High School Diploma or GED

Responsibilities: Providing breaks for caregivers, assistance with personal care, teaching skills to increase independence, promoting inclusion in the community. Related experience in direct care or special education is preferred but not required. Creativity, progressive thinking, strong advocacy skills, and knowledge of community resources are highly desirable. Qualified applicants must be 18 or older, current driver's license, and pass background checks.

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