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The Arc of NC
Triad Regional Office

Contact Information and Resources

Contact Information

Phone
704-637-1521

Address
108 Dorsett Drive
Salisbury, NC 28144

Regional Director
Shela Sapp

Shela Sapp
Shela Sapp


Triad Region Employment Opportunities

Resource Advocate/Care Manager Extender for Tailored Care Management

The Resource Advocate serves as the Extender role in Tailored Care Management in North Carolina. The Resource Advocate assists in the coordination necessary to carry out integrated, whole person care for the individuals served, and assists with contacting people receiving care management or eligible for care management, gathering assessment and evaluation information for each person, coordinating appointments and transportation, and providing information, education and needed resource connections. The Resource Advocate must be highly organized and possess excellent communication skills and be an advocate for the person within the service system(s) and the community. Looking for a bilingual/Spanish speaking applicant but not preferred.

Reports To: This position will be under the direct supervision of the Care Manager.

FLSA Status: Full-time, Non-Exempt

Salary Range:  $33k - $38K

Minimum Requirements:

  • Is at least 18 years of age and has a high school diploma or GED. And meets one of the below requirements:
  • Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system.
  • Or a person with lived experience with a behavioral health condition who is a Certified Peer Support Specialist.
  • Or a parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member).
  • Has two years of paid experience performing the types of functions described above, with at least one year of paid experience working directly with the IDD population.

The Resource Advocate serves as the Extender role in Tailored Care Management in North Carolina. The Resource Advocate assists in the coordination necessary to carry out integrated, whole-person care for the individuals served, and assists with contacting people receiving care management or eligible for care management, gathering assessment and evaluation information for each person, coordinating appointments and transportation, and providing information, education and needed resource connections. The Resource Advocate must be highly organized and possess excellent communication skills and be an advocate for the person within the service system(s) and the community. Must have a valid NC driver’s license and be proficient with computers and EHR.

Deadline: Until Filled

Supports Manager

Position Status: Full- Time

Location: Greensboro, NC

Salary Range: $38,000.00 – $48,500.00 annually

The Arc of NC is seeking a full-time Supports Manager to support to individuals/families with intellectual and developmental disabilities in the Greensboro area.

The Supports Manager will assist individuals/families with the hiring, managing, training, and evaluating of staff. The Supports Manager will also provide clinical supervision for staff, develop short-range goals, complete required reports, and monitor individual authorized services. They will maintain communications with all invested parties, coordinate team meetings with families and provide support to individual/families during challenging situations. Some travel is required.

Candidate should be a motivated team player, flexible, creative, hardworking and organized, as well as have excellent problem solving and communications skills. Candidate must have solid computer skills and should possess a thorough knowledge of person-centered thinking and state and federal regulations.

Candidate must have a bachelor’s degree in a related field and two years of full-time experience in the field of developmental disabilities and must meet the qualifications of a Qualified Professional.

Deadline: Until Filled

Accounts Receivable Specialist - HOUSING DEPARTMENT

Position Status: Full-time

Location: Greensboro, N.C.

Education Requirements: High School diploma or GED and at least 3 years of administrative support and accounting experience. Experience in Accounts Receivable is strongly preferred.  

Experience Requirements: The position requires solid computer skills, strong verbal and written communication skills, and 3 years of office experience.

The Arc of NC seeks a highly organized and detailed-oriented individual to support the operation of our Housing Division that serves individuals with intellectual and developmental disabilities throughout Greensboro and surrounding areas.    

Responsibilities: The Accounts Receivable Specialist will be responsible for accurately processing all accounts receivable and payable entries and ensuring proper documentation of services is billed. Maintain and assist with having accurate records and monthly end closing reports.  Responsible for invoicing and reconciliations as needed. Assists in projects for the Housing Finance Department. Post and deposit payments for housing clients and send late notices for past due accounts. Verify the accuracy and receipt of the required documents for clients’ housing. Carry out collections and reporting activities according to specific deadlines.

Deadline: Until Filled


Support Associate (Direct Care Staff)

Do you want to make a difference in a person's life? The Arc of North Carolina seeks passionate, compassionate, hard-working individuals to support people of all ages with I/DD throughout North Carolina.

Education Requirements: High School Diploma or GED

Responsibilities: Providing breaks for caregivers, assistance with personal care, teaching skills to increase independence, promoting inclusion in the community. Related experience in direct care or special education is preferred but not required. Creativity, progressive thinking, strong advocacy skills, and knowledge of community resources are highly desirable. Qualified applicants must be 18 or older, current driver's license, and pass background checks.


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