greensboro city scape

The Arc of NC
Triad Regional Office

Contact Information and Resources

Contact Information

Phone
704-637-1521

Address
108 Dorsett Drive
Salisbury, NC 28144

Regional Director
Shela Sapp

Shela Sapp
Shela Sapp


Triad Region Employment Opportunities

Resource Advocate/Care Manager Extender for Tailored Care Management

The Resource Advocate serves as the Extender role in Tailored Care Management in North Carolina. The Resource Advocate assists in the coordination necessary to carry out integrated, whole person care for the individuals served, and assists with contacting people receiving care management or eligible for care management, gathering assessment and evaluation information for each person, coordinating appointments and transportation, and providing information, education and needed resource connections. The Resource Advocate must be highly organized and possess excellent communication skills and be an advocate for the person within the service system(s) and the community. Looking for a bilingual/Spanish speaking applicant but not preferred.

Reports To: This position will be under the direct supervision of the Care Manager.

FLSA Status: Full-time, Non-Exempt

Salary Range:  $33k - $38K

Minimum Requirements:

  • Is at least 18 years of age and has a high school diploma or GED. And meets one of the below requirements:
  • Be a person with lived experience with an I/DD or a TBI with demonstrated knowledge of and direct personal experience navigating the North Carolina Medicaid delivery system.
  • Or a person with lived experience with a behavioral health condition who is a Certified Peer Support Specialist.
  • Or a parent or guardian of an individual with an I/DD or a TBI or a behavioral health condition and has at least two years of direct experience providing care for and navigating the Medicaid delivery system on behalf of that individual (parent/guardian cannot serve as an extender for their family member).
  • Has two years of paid experience performing the types of functions described above, with at least one year of paid experience working directly with the IDD population.

The Resource Advocate serves as the Extender role in Tailored Care Management in North Carolina. The Resource Advocate assists in the coordination necessary to carry out integrated, whole-person care for the individuals served, and assists with contacting people receiving care management or eligible for care management, gathering assessment and evaluation information for each person, coordinating appointments and transportation, and providing information, education and needed resource connections. The Resource Advocate must be highly organized and possess excellent communication skills and be an advocate for the person within the service system(s) and the community. Must have a valid NC driver’s license and be proficient with computers and EHR.

Deadline: Until Filled

Property Management Lead  - HOUSING DEPARTMENT

Position Status: Full-Time

Location: Greensboro     

Education Requirements: Bachelor’s Degree from a four-year accredited college or university from a community college or professional training school or program in the fields of real estate including real estate brokerage, property management, and real estate development and construction or rehab. Experience working with Microsoft software and other software systems, preferably in a professional office environment. Ability to develop methods of managing large amounts of information successfully and efficiently.  Organizational and planning skills with an ability to effectively prioritize work tasks are a must.   

Experience Requirements: We prefer a candidate who has some experience in the service delivery field.  The candidate must have a high degree of professionalism and an ability to work with team members and others to address problems and achieve solutions.  Accounting and other skills working with property financials and other financial data will be highly desirable.

Responsibilities: The Property Manager Lead with serve as lead and provides general direction and leadership to the Property Management team relating to the service delivery property management duties. Required to develop and maintain streamlined and profitable service deliveries using all available resources. Develop and manage several tasks including the preparation and submission of the appropriate paperwork to obtain fund releases from HUD and other partners for replacement items and capital improvements to our real estate assets. Make decisions regarding capital expenditures and other costs associated with the management of the group home and apartment projects owned by The Arc. Collaborate and present recommendations to Housing Chief Operations Officer on short and long-term general property management objectives and procedures.

Deadline: April 1, 2024

Maintenance Technician Lead  - HOUSING DEPARTMENT

Position Status: Full-Time

Location: Greensboro

Education Requirements: High School Diploma with two years of maintenance experience. General skills in plumbing, electrical, carpentry, and preventive maintenance and or certificate in HVAC.

Experience Requirements: Candidate must have experience in conducting home inspections, construction and home maintenance, Microsoft Office applications and databases, preferably in a professional office environment.

Prefer having experience working with people with disabilities. Must be able to sustain a large amount of travel, including overnights, and schedule and manage large amounts of information successfully. Organizational and planning skills with an ability to effectively prioritize work tasks is a must.  

Responsibilities: The Maintenance Technician Lead will provide general directions and leadership to the Maintenance Technician team relating to the repair and maintenance of properties and grounds. Effectively plan and organize work and complete tasks within prescribed timeframes. Together with the team will perform routine inspections and maintenance of designated housing properties. The candidate will coordinate, schedule and follow-up on all HUD, REAC and NCHFA inspections as necessary, ensure compliance with various local, state, and federal regulations, and help respond to tenants’ needs as they arise.  Responsible for maintaining company vehicle inspections and maintenance. Will work closely with management and Property Inspectors to resolve property issues as they arise. Collaborate and present recommendations to Housing Chief Operations Officer on short and long-term general maintenance objectives and procedures.

Deadline: April 1, 2024

Accounts Payable & Receivable Specialist Lead - HOUSING DEPARTMENT

Position Status: Full-time

Location: Greensboro, N.C.

Education Requirements: High School diploma or GED and at least 3 -5 years of accounting experience or bachelor’s degree preferred in accounting. Must execute all tasks with an elevated level of professionalism, excellent oral and written communication skills, and have in-depth knowledge and proficiency of Microsoft Office software.

Experience Requirements: The Arc of NC seeks a highly organized and detailed-oriented individual to support the operation of our Housing Division that serves individuals with intellectual and developmental disabilities throughout Greensboro and surrounding areas.    

Responsibilities: The Accounts Payable & Receivable Specialist Lead will serve as lead and provide general direction and leadership to the housing accounting team members relating to the service delivery of accounting activities. Establish, maintain, and coordinate the implementation of accounting and accounting control procedures. Develops manual of directions for invoicing and accounting of payments for services and edits for updates as needed. Collaborate with the Housing Compliance department to ensure consistency across all standard operating procedures. Responsible for training new and current Accounts Payable and Receivable Specialist employees. Verify the accuracy and receipt of the required documents for clients’ housing. Collaborate and present recommendations to Housing Chief Operations Officer on short and long-term financial objectives and procedures.

Deadline: April 1, 2024

Accounts Receivable Specialist - HOUSING DEPARTMENT

Position Status: Full-time

Location: Greensboro, N.C.

Education Requirements: High School diploma or GED and at least 3 years of administrative support and accounting experience. Experience in Accounts Receivable is strongly preferred.  

Experience Requirements: The position requires solid computer skills, strong verbal and written communication skills, and 3 years of office experience.

The Arc of NC seeks a highly organized and detailed-oriented individual to support the operation of our Housing Division that serves individuals with intellectual and developmental disabilities throughout Greensboro and surrounding areas.    

Responsibilities: The Accounts Receivable Specialist will be responsible for accurately processing all accounts receivable and payable entries and ensuring proper documentation of services is billed. Maintain and assist with having accurate records and monthly end closing reports.  Responsible for invoicing and reconciliations as needed. Assists in projects for the Housing Finance Department. Post and deposit payments for housing clients and send late notices for past due accounts. Verify the accuracy and receipt of the required documents for clients’ housing. Carry out collections and reporting activities according to specific deadlines.

Deadline: Until Filled


Support Associate (Direct Care Staff)

Do you want to make a difference in a person's life? The Arc of North Carolina seeks passionate, compassionate, hard-working individuals to support people of all ages with I/DD throughout North Carolina.

Education Requirements: High School Diploma or GED

Responsibilities: Providing breaks for caregivers, assistance with personal care, teaching skills to increase independence, promoting inclusion in the community. Related experience in direct care or special education is preferred but not required. Creativity, progressive thinking, strong advocacy skills, and knowledge of community resources are highly desirable. Qualified applicants must be 18 or older, current driver's license, and pass background checks.


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