Impact
Report

Explore our Impact Report to discover the highlights of the year and key figures

2025

Who We Are

The Arc was born more than 70 years ago from a grassroots movement of families working vigilantly to create services for children and adults who were being denied day care, educational opportunities and work programs.

Our Mission

The Arc of North Carolina is committed to securing for all people with intellectual and developmental disabilities the opportunity to choose and realize their goals of where and how they learn, live, work and play.

Core Values

The Arc of North Carolina is committed to helping people find answers and solutions

People First Equity Community Self-Determination Diversity
  • People First
  • Equity
  • Community
  • Self-Determination
  • Diversity

People First

The Arc believes that all people with intellectual and developmental disabilities are defined by their own strengths, abilities, and inherent value, not by their disability.

Equity

The Arc believes that people with intellectual and developmental disabilities are entitled to the respect, dignity, equality, safety, and security accorded to other members of society, and are equal before the law.

Community

The Arc believes that people with intellectual and developmental disabilities belong in the community and have fundamental moral, civil and constitutional rights to be fully included and actively participate in all aspects of society.

Self-Determination

The Arc believes in self-determination and self-advocacy. People with intellectual and developmental disabilities, with appropriate resources and supports, can make decisions about their own lives and must be heard on issues that affect their well-being.

Diversity

The Arc believes that society in general and The Arc in particular benefit from the contributions of people with diverse personal characteristics (including, but not limited to: race, ethnicity, religion, age, geographic location, sexual orientation, gender, and type of disability).

Letter from our Chief Executive Officer

2024 was a year that challenged us, inspired us, and reminded us of the extraordinary power of people coming together to support each other and work for change. The essence of community runs deepest when we come together for people in need, and in 2024 The Arc community demonstrated that shared commitment.

In September, as Hurricane Helene devasted communities in western North Carolina, our staff, with compassion and resilience, checked on each person we supported, connected them to resources, helped families secure emergency housing, food, and supplies, and ensured they had a lifeline. Our larger community stepped up too, with many of you helping us raise over $50,000 to provide support needed for our staff in the region so they could get back on their feet and support folks with IDD and their families through recovery efforts. This remains a powerful example of The Arc’s full community coming together to support people with IDD and their families.

Our organization is comprised of ordinary people doing extraordinary things every day –  supporting people to live the lives they choose in our communities, helping people make important decisions, helping people navigate our complicated system and develop plans that support their goals, helping people get jobs and maintain their employment, repairing and improving our homes and services for tenants.

We are filled with advocates aligned on The Arc’s focus to support people with IDD to live their best lives. And the backbone supporting all this work is comprised of a dedicated administrative team, a passionate group of leaders who excel with a combined 350+ years of experience in this field, and a steadfast Board of Directors committed to our progress.

As your new CEO, I am honored to be a part of this collection of people doing extraordinary things, and this community that keeps growing bigger and stronger. The Arc is a movement for belonging, dignity, equity, respect, and value. We are changing expectations, opening doors, building partnerships, strengthening our foundation, and shaping the future. Thank you for joining us in this powerful journey.

Lisa-Signature-White

Featured Success Story

Paige’s Path: Building a Life Full of Friends, Independence, and Joy

When you talk with Paige, her excitement and passion for life is evident. She takes advantage of opportunities and finds time to give back to her community.

A proud graduate of Mallard Creek High School in Charlotte, North Carolina, Paige was an active and spirited student. She participated in ROTC, was a proud member of Creek Chaos—the school’s football spirit club—and swam on the high school swim team. Her school spirit, leadership, and charisma shines through. It’s no surprise she was chosen as the prom queen.  She also held a part-time job at Chick-fil-A during high school, balancing work and extracurriculars with ease.

After she graduated from high school, Paige attended Western Carolina University, where she was part of the University Participant (UP) Program. She lived on campus and immersed herself in campus life. She attended monthly IEP meetings, stayed involved in the Sign Language Club and Swim Club, and even joined the United Sound Band, where she learned to play the trumpet and performed in an annual recital. College life suited her so well that she never wanted to come home!

As part of the UP Program, Paige completed a different internship each semester, gaining real-world experience in various settings like a daycare, Publix, a veterinary office, and a public library. Each internship helped her build confidence, skills, and a strong sense of independence.

After college, Paige continued her internship at Publix and then went onto work at Bruegger’s Bagel for 5 years. During that time, Paige also volunteered in a middle school special education class and was asked to apply for a part-time position as a special education teacher’s assistant. The contract for that job ended and Paige went back to work at Publix where she continues to be employed.

With a goal of living independently, her family built a garage apartment at their home, where she now handles her own grocery shopping, cooking, and cleaning.

In addition to her job, Paige stays active in the community. She served as Secretary on the Advocacy Council through The Arc of North Carolina. She represented Buncombe County in the Special Olympics U.S. Soccer Games, winning a silver medal and even receiving a personal congratulatory video from her favorite player, Alex Morgan.

Paige’s achievements don’t stop there. She was honored with the 2025 Dan Piper Award at the NYC Buddy Walk®—a national recognition given to one individual each year who makes a significant impact in their community. Her trip to New York City was unforgettable. She fell in love with Times Square, saw The Lion King on Broadway, and met Amanda Booth and actor David DeSantis. “I didn’t just like New York,” Paige says. “I loved it!”

During Hurricane Helene, when Western North Carolina was hit hard, Paige was working at Publix. In the aftermath, she received a $100 gift card from the store for going above and beyond and doing a great job.

Today, Paige continues to thrive in Asheville. She’s self-sufficient, surrounded by friends, and lives a life full of purpose. She’s also in a happy relationship and enjoys spending time with her boyfriend. Asheville has truly embraced her, and she gives back to her community with enthusiasm.

When asked what she wants people to know about her, Paige simply says:

“I have a lot of Special Olympics medals. Asheville is good to me. I have a lot of friends. I’m very independent and self-sufficient.”

And she truly is.

Paige
Asheville, NC

Our Advocacy Work

258 Individuals Served

in 2025

The following graphs show what area the advocacy team assisted individuals with during the 2024-2025 fiscal year and breaks down the data by region. Most individuals needed assistance and information related to accessing services in their area.

Our Service Stats

Over 6500 individuals

supported in fiscal year 2025

Life Guardianship

859 Proteges

LIFEguardianship is a program of The Arc of NC designed to help advocate for and protect the health and safety of individuals to ensure that their civil and human rights are not violated. Whenever possible, The Arc of NC provides opportunities for supported decision-making and alternatives to guardianship.

Community-Based Services

285 Individuals Served

Community-based services are for people who have the Innovations Waiver and they select The Arc of NC to manage their home and community-based services (HCBS) for them.  Our model puts a lot of emphasis on shared decision-making between the family/individual and The Arc of NC.

Self-Directed Services

55 Individuals Served

Self-directed services are when the family or individual with IDD chooses to be the employer of record for their Innovations Waiver services.  There are a number of families who want to make all the decisions about how a budget is managed, staff decisions, and all parts of being an employer.

Housing

2488 Housing Units

The Arc of North Carolina is a leader in the state in providing housing options and property management services to North Carolinians with disabilities.

Supported Employment

119 Individuals Served

The Arc of NC helps connect employment opportunities for adults with disabilities in select regions. This process, with the support of a trained employment specialist, involves matching the right person with the right job.

Tailored Care Management

4993 Individuals Served

Tailored care management, also known as TCM or just care management, began in December 2022. We are a designated care management agency (CMA) for people with IDD who qualify for and select this service. A care manager is the person who organizes team meetings, finds needed resources, puts a person-centered plan together, and- most importantly- plays a critical role as advocate. 

Foster Care

10 Individuals Served

Since 2013, The Arc of North Carolina has been licensed by NC Department of Health and Human Services as a Child Placing Agency for children with intellectual/developmental disabilities who are under state care.

Browse Chapters

Click on the markers or browse chapters

  • The Arc of Alamance County

    Jan Bouldin, Board President

    P.O. Box 1275

    Burlington, NC 27216

  • The Arc of Beaufort County

    Sandra Buckman, Executive Director

    PO Box 1242

    Washington, NC 27889

  • The Arc of Buncombe County

    Linda McDaniel, Executive Director

    P.O. Box 1365

    Asheville, NC 28802

  • The Arc of Craven

    Jeannie Smith, Board President

    PO Box 12211

    New Bern,, NC 28561-2211

  • The Arc of Cherokee/Clay

    Jacob Cresmen, Executive Director

    P.O. Box 156

    Murphy, NC 28906

  • The Arc of Davidson County

    Rica Rush, Executive Director

    1900 S. Main Street

    Lexington, NC 27292

  • The Enrichment Center

    Amy Stevens, Executive Director

    1006 South Marshall Street

    Winston-Salem, NC 27101

  • The Arc of Gaston County

    Sara Osborne, Executive Director

    200 E. Franklin Blvd

    Gastonia, NC 28052

  • The Arc of Greensboro (This is NOT the Housing Division of The Arc of NC)

    Lindy Perry-Garnette, Executive Director

    14-B Oak Branch Drive

    Greensboro, NC 27407

  • The Arc of Harnett County

    Rhonda Skipper, President

    P.O. Box 493

    Coats, NC 27521

  • The Arc of Haywood County

    Todd Barbee, Executive Director

    407 Welch Street

    Waynesville, NC 28786

  • The Arc of High Point

    Stephanie Antkowiak, Executive Director

    153 E. Bellevue Drive

    High Point, NC 27265

  • The Arc of Moore County

    Wendy Carter, Executive Director

    673 S. Bennett St

    Southern Pines, NC 28387

  • The Arc of Robeson County, Inc.

    Monica Graham, President

    P.O. Box 2206

    Lumberton, NC 28359

  • The Arc of Surry County

    Pam Padgett, President

    821 Country Club Road

    Mount Airy, NC 27030

  • Triangle Disability & Autism Services

    Jennifer Pfaltzgraff, Executive Director

    5121 Hollyridge Dr.

    Suite 100

    Raleigh, NC 27612

  • Triangle Disability & Autism Services

    Jennifer Pfaltzgraff, Executive Director

    5003 Southpark Drive

    Suite 140

    Durham, NC 27713

  • The Arc of Wilson

    Keri Graven, Executive Director

    421 Nash St. NW

    Wilson, NC 27893

The Arc of Alamance County

Jan Bouldin, Board President

P.O. Box 1275

Burlington, NC 27216

The Arc of Beaufort County

Sandra Buckman, Executive Director

PO Box 1242

Washington, NC 27889

The Arc of Buncombe County

Linda McDaniel, Executive Director

P.O. Box 1365

Asheville, NC 28802

The Arc of Craven

Jeannie Smith, Board President

PO Box 12211

New Bern,, NC 28561-2211

The Arc of Cherokee/Clay

Jacob Cresmen, Executive Director

P.O. Box 156

Murphy, NC 28906

The Arc of Davidson County

Rica Rush, Executive Director

1900 S. Main Street

Lexington, NC 27292

The Enrichment Center

Amy Stevens, Executive Director

1006 South Marshall Street

Winston-Salem, NC 27101

The Arc of Gaston County

Sara Osborne, Executive Director

200 E. Franklin Blvd

Gastonia, NC 28052

The Arc of Greensboro (This is NOT the Housing Division of The Arc of NC)

Lindy Perry-Garnette, Executive Director

14-B Oak Branch Drive

Greensboro, NC 27407

The Arc of Harnett County

Rhonda Skipper, President

P.O. Box 493

Coats, NC 27521

The Arc of Haywood County

Todd Barbee, Executive Director

407 Welch Street

Waynesville, NC 28786

The Arc of High Point

Stephanie Antkowiak, Executive Director

153 E. Bellevue Drive

High Point, NC 27265

The Arc of Moore County

Wendy Carter, Executive Director

673 S. Bennett St

Southern Pines, NC 28387

The Arc of Robeson County, Inc.

Monica Graham, President

P.O. Box 2206

Lumberton, NC 28359

The Arc of Surry County

Pam Padgett, President

821 Country Club Road

Mount Airy, NC 27030

Triangle Disability & Autism Services

Jennifer Pfaltzgraff, Executive Director

5121 Hollyridge Dr.

Suite 100

Raleigh, NC 27612

Triangle Disability & Autism Services

Jennifer Pfaltzgraff, Executive Director

5003 Southpark Drive

Suite 140

Durham, NC 27713

The Arc of Wilson

Keri Graven, Executive Director

421 Nash St. NW

Wilson, NC 27893

Senior Staff

Information about the senior staff of The Arc of North Carolina

Lisa Poteat

Lisa Poteat

Chief Executive Officer
Foresa Walker

Foresa Walker

Director, Human Resources
Liz Boltz

Liz Boltz

Director, Quality Management and Compliance
Linda Guzman

Linda Guzman

Director, Operations
Melinda Plue

Melinda Plue

Director, Advocacy and Chapter Development
Duncan Reid

Duncan Reid

Director, Development
Lorie Boehm

Lorie Boehm

Regional Director, West Region
Kira Wilson

Kira Wilson

Regional Director, Charlotte Region
Nicole Kiefer

Nicole Kiefer

Regional Director, Triangle Region
Regina Johnson

Regina Johnson

Regional Director, East Region
Shela Sapp

Shela Sapp

Regional Director, Triad Region

Our Board of Directors

The Board of Directors of The Arc of North Carolina is comprised of volunteers
who care deeply about people with IDD and their inclusion in their communities.

  • Sherisse Marion, President
  • Jennifer Scialdone, Vice President
  • Judy Lewis, Secretary
  • Don Thompson, Treasurer
  • Linda McDaniel, Regional VP
  • Nicole Rotundo, Director
  • Jesse Trimbach, Director
  • Allen Fullwood, Director
  • Gale Kirk, Director
  • Lisa Pluff, Director
  • Dawn Selby, Director
  • Clementine Brown, Director
  • Mary Ann O'Neill, Director
  • Marvin Alligood, Director
  • Todd Barbee, NCCE President
  • Gale Kirk, LIFEguardianship Chair