LME Merger

We wanted to let you know about a change in Local Management Entities/Managed Care Organizations (LME/MCOs). As of February 1, 2024, Eastpointe Human Services and Sandhills Center have merged into Trillium Health Resources. This means that services managed by those two LME/MCOs are now being managed by Trillium.

If you have been receiving services through Eastpointe or Sandhills, they will now be provided by Trillium. You may receive a letter from the LME/MCOs explaining this change. You should not have to change your doctor or your care manager. If you are receiving community-based services, your services should remain the same with your same provider.

We know this may be confusing. You can go to the Trillium Health Resources website and submit your questions regarding this change.

If you live in Davidson County and were receiving services through Sandhills, you will now receive services through Partners Health Management.

If you live in Harnett County and were receiving services through Sandhills, you will now receive services through Alliance Health.

If you live in Rockingham County and were receiving services through Sandhills, you will now receive services through Vaya Health.

Click here to find out which LME/MCO serves your county .

If you are having a problem with the transition and not getting the services you need, please contact your LME/MCO:

Trillium Health: 1-877-685-2415

Partners Health Management: 1-888-235-4673

Alliance Health: 1-800-510-9132

Vaya Health: 1-800-962-9003